Frequently asked questions

1. How do I sign up as a vendor on CayMall.com?

To join, you must be a licensed business in Grand Cayman. Provide your valid license during the application process to get started.

2. What are smart lockers, and how do they work?

Smart lockers are secure storage units placed around the island. Once your order is delivered to a locker, you’ll receive a QR code to pick up your purchase at your convenience.

3. Can I buy virtual services on CayMall.com?

Yes, our platform supports a range of virtual services, including notary and advisory services.

4. How can customers contact support?

For support, please visit our Contact Us page and reach out via email or phone. We’re here to assist with any questions or issues.

5. Are there any fees to use CayMall.com?

Please refer to our Vendor Information page or contact us directly for details on any fees associated with using our platform.