Welcome to CayMall! These Terms and Conditions outline the rules and regulations for using our website, located at  https://caymall.com. By accessing or using our services, you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

By accessing or using CayMall, you accept these Terms in full. If you do not agree with any part of these Terms, you must not use our services.

2. Definitions

  • CayMall refers to the eCommerce platform that connects vendors and customers. This site is owned and operated by Cayman Services (Cayman) Ltd.
  • Vendor means any seller who lists products on CayMall.
  • Customer refers to any individual who purchases products or services from the vendors on CayMall.

3. Eligibility

To use our services, you must be at least 18 years old or the age of majority in your jurisdiction. By using our services, you represent and warrant that you meet this requirement.

4. Vendor Responsibilities

  • Vendors are responsible for the accuracy of product descriptions, pricing, and availability.
  • Vendors must comply with all applicable laws and regulations regarding their products.
  • Vendors must ensure that their products do not infringe on any intellectual property rights.

5. Customer Responsibilities

  • Customers must provide accurate information when creating an account or placing an order.
  • Customers must review product descriptions and terms before making a purchase.
  • Customers are responsible for maintaining the confidentiality of their account information.

6. Payment Terms

  • All transactions are processed through secure payment gateways.
  • Vendors will receive payment for their products according to the agreed-upon terms.
  • Customers agree to pay the total amount due at checkout.

7. Shipping and Delivery

  • Shipping policies are determined by individual vendors and should be reviewed before purchase. While CayMall respects the autonomy of vendors to establish these policies, we are committed to ensuring that all vendor policies adhere to industry best practices and consumer protection standards. Should a dispute arise, CayMall may intervene to promote fair resolution in line with these standards.
  • CayMall is not responsible for delays or damages caused by shipping carriers.

8. Returns and Refunds

  • Return policies are set by vendors. Customers should review the return policy before making a purchase.
  • Refunds are processed according to the vendor’s return policy.
  • Each vendor on CayMall sets their own return and refund policies, which customers are encouraged to review carefully before making a purchase. While CayMall respects the autonomy of vendors to establish these policies, we are committed to ensuring that all vendor policies adhere to industry best practices and consumer protection standards. Should a dispute arise, CayMall may intervene to promote fair resolution in line with these standards.

9. Intellectual Property

All content on CayMall, including text, graphics, logos, and images, is the property of CayMall or its licensors. Unauthorized use of this content is prohibited.

10. Limitation of Liability

CayMall is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or products purchased from our vendors.

11. Governing Law

This policy is governed by the laws of the Cayman Islands. 

12. Changes to Terms

CayMall reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: contact@caymall.com